Terms of Service
Last updated: December 2, 2025
1. Agreement to Terms
By accessing or using FormTrackr ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
FormTrackr is a lead tracking and attribution platform that allows you to capture form submissions, track lead sources, and upload conversion data to Google Ads. The Service includes web tracking snippets, data collection and storage, analytics dashboards, and integration with third-party advertising platforms.
3. Account Registration
To use the Service, you must:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
You are responsible for maintaining the confidentiality of your account and password. We reserve the right to suspend or terminate your account if any information provided is inaccurate, not current, or incomplete.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any malicious code, viruses, or harmful data
- Attempt to gain unauthorized access to the Service or related systems
- Interfere with or disrupt the Service or servers
- Collect or store personal data about other users without authorization
- Use the Service for any illegal or unauthorized purpose
- Impersonate any person or entity
- Violate any intellectual property rights
5. Data and Content
5.1 Your Data
You retain all rights to the data you submit to the Service ("Your Data"). By using the Service, you grant us a license to use, store, and process Your Data solely for the purpose of providing the Service to you. You are solely responsible for ensuring that you have the right to collect and process any data submitted through the Service, including compliance with applicable privacy laws and regulations.
5.2 Data Processing
We will process Your Data in accordance with our Privacy Policy and applicable data protection laws. You acknowledge that we may use third-party service providers to process and store Your Data.
5.3 Data Deletion
You may delete Your Data at any time through the Service. Upon termination of your account, we will delete or anonymize Your Data in accordance with our data retention policies, subject to legal and regulatory requirements.
6. Third-Party Integrations
The Service may integrate with third-party services, including but not limited to Google Ads. When you enable such integrations:
- You are responsible for ensuring you have the right to use such third-party services
- You must comply with the terms of service of such third-party services
- We are not responsible for the availability, accuracy, or functionality of third-party services
- We may share Your Data with third-party services as necessary to provide the integration
7. Fees and Payment
Certain features of the Service may be subject to fees. If you purchase a paid subscription:
- Fees are billed in advance on a recurring basis
- All fees are non-refundable unless otherwise stated
- You authorize us to charge your payment method for all applicable fees
- We reserve the right to change our pricing with reasonable notice
- Failure to pay may result in suspension or termination of your account
8. Intellectual Property
The Service and its original content, features, and functionality are owned by FormTrackr and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
You may not copy, modify, distribute, sell, or lease any part of the Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.
9. Service Availability
We strive to provide a reliable and available Service, but we do not guarantee that the Service will be available at all times or that it will be error-free. We may experience downtime due to maintenance, updates, or unforeseen circumstances. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FORMTRACKR, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.
12. Indemnification
You agree to defend, indemnify, and hold harmless FormTrackr and its affiliates, officers, agents, and employees from and against any claims, suits, proceedings, disputes, demands, liabilities, damages, losses, costs, and expenses, including reasonable attorney's fees, arising out of or relating to your use of the Service, Your Data, your violation of these Terms, or your violation of any rights of another.
13. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination:
- Your right to use the Service will immediately cease
- We may delete Your Data in accordance with our data retention policies
- All provisions of these Terms that by their nature should survive termination will survive
You may terminate your account at any time by contacting us or using the account deletion features in the Service.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which FormTrackr operates, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
15. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised terms.
16. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and FormTrackr regarding the Service.
17. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: legal@formtrackr.com
- Website: https://formtrackr.com